RETURN POLICY
At Howel and Co, we are committed to delivering high-quality products to our customers.
If you encounter any issues with your order, please refer to our return policy below:
1. Eligibility for Returns
You may return a product if:
• You received the wrong item (incorrect order fulfillment).
• The product has manufacturing defects.
• The product does not match the stated specifications.
2. Return Conditions
• Returns must be requested within 7 days of receiving the item.
• A clear unboxing video (unedited and uncut) is required as proof of the issue.
• The item must not have been used or washed.
• The returned item must include all original accessories and packaging.
• Customized items cannot be returned if the mistake was made by the customer.
3. Return Process
Share details about your shipping policies, item returns, or customer service.
4. Shipping Costs
• We will cover the return shipping costs.
• Customers will not be charged any additional fees for the replacement shipment
For further assistance or inquiries regarding our return policy, please contact our customer service team.
